Conversatile – Have better conversations

Description

In this complex world, Difficult conversations are inevitable and can be one of the most challenging parts of any professional’s job. Avoiding these conversations can be costly for any professional & his organisation. This course takes you through , how to minimize emotional upset and conduct challenging conversations to achieve the best outcome for all parties. Learn about how to set the right tone for a productive interaction that can result in an improved relationship, and discover a conversation blueprint that can help make conversations easier and help you get better business results and success.

All the objectives primarily belong to the primary construct — communication.

The detailed objectives of the program are-

• Extracting information – asking the right questions in a right way
• Influencing skills – explain your point of view to others
• Listening skills – ability and openness to logically understand reasoning from others
• Collaboration – Ability to work with peers, associates and seniors to achieve desired results
• Staying curious and taming the advice monster.

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